THE 2022 AGENDA HIGHLIGHTS INCLUDE:
Session 1
New Initiatives to Promote E- Commerce Adoption & Development in Africa: Innovation in an era of Disruption
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Disruptive innovations and changing consumer preferences – Global Trends; Enabling environment for intra-Africa E-commerce – What to expect from AfCFTA?; . Innovations in Growing your E commerce Footprint in Africa – The Technology Edge
Session 2
E-commerce Digital transformation Road Map
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Preparing for the evolving new consumer behaviour; Delivering innovative digital experiences; Embracing the new omni world of the consumer – delivering a unified experience across all channels; Culture change- mindset change needed in digital transformation
Session 3
Best Practices in Delivering Customer Engagement & Customer Experience: Insights & Lessons from Key Companies
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E-grocery – Digital blueprint for grocery marketplaces; Expanding D2C Business; Data Strategy & more case studies
Session 4
Innovations in Cross Border Digital Payments Platform: Building Trust & Keeping Customer Safe:
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Mobile Payments & Digital Wallets – What works for Africa? ; Integrating alternative payment methods; Will the latest trend ‘Buy Now Pay Later’ works in Africa? Tailoring BNPL for Africa; Risk Management & Cyber Security
Session 5
Emergence of Mobile Apps: The Game Changer
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Role of Super Apps in driving e-commerce in Africa; Promise of super apps for Stickiness & engagement; Fundamentals for E commerce; What business models would work in Africa’s eco-system? Strategic partnerships; Website to sell more – Deep Dive into Navigation Conversion Rates
Session 6
Delivering the Promise: Overcoming Challenges in E-commerce logistics & Innovations in Last Mile fulfilment
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Tackling Cross Border Supply Chain Issues; Leveraging Technology to Improve the Last Mile Experience for the Customer; Streamlining your E-Commerce Operations: Strategies / Business Models for Order Fulfilment, Inventory Management & Shipping; Dealing with Unreliable Addresses; Tacking Return Logistics challenges
Session 7
Closing Panel: Women in E-commerce: Overcoming Challenges for Women Digital Entrepreneurs
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Studies by the International Finance Corporation show that women could add over $14.5 billion to e-commerce markets in Africa between 2025 and 2030.
2022 SPEAKERS LINE-UP INCLUDES:
Andrew Levermore
Private Equity Retail Sector Investment Partner, Sango Capital, and MD, Levermore Consulting (South Africa)
Georges Vivien Houngbonon
Global Digital Economist, International Finance Corporation, World Bank Group
Karen Kelly
Chair of the Board, E-Merchants Trade Council (USA)
Venessa Dewing
Head of Core Sales Sub-Saharan Africa, DHL Express
Paul Asinor
Executive Director, eCommerce Association of Ghana
Mushambi Mutuma
Director, Sales & Commerce Lead, Accenture Song Africa (South Africa)
Michael Barrett-Berg
Design Director, Accenture Song Africa (South Africa)
Peter Ndiang’ui
Co-Founder & CEO, GoBEBA (Kenya)
Daniel Kugler
Head of Global Digital Marketing, Weleda (Switzerland)
Danielle Kruger
Digital Marketing Consultant & Owner, Digital Consult (South Africa)
Jacqueline Jumah
Technical Expert, Inclusive Digital Payments, AfricaNenda (Kenya)
Andrew McHenry
Founder, Mobile in Africa (South Africa)
Aderonke Ajose-Adeyemi
Founder & CEO, Losode
Apoorva Kumar
Group COO & EVP, JUMIA
Patricia Zoundi Yao
Founder & CEO, Mouvement des Petites et Moyennes Entreprises de Côte d'Ivoire, and e-Trade for Women Advocate
Sonia Nnadozie Aliyu
Programme Management Officer, eTrade Initiatives Section, eTrade for Women, UNCTAD
Nicky Verd
Author & Speaker, Disrupt Yourself or Be Disrupted
Mahesh Narayan
Global Product Lead - Mobile Money & E-Commerce, Cash Product, Transaction Banking, Standard Chartered Bank, Singapore
Claudine Gakundi
Country Manager - Kenya, LipaLater
Gour Lentell
CEO, Datafree / MoyaApp
Eero Tarjanne
Head of Business & Ecosystem Development, Ayoba
Yaron Assabi
Founder & CEO, Digital Solutions Group / Digital Mall, South Africa
Pankaj Badola
Director, Buying & Supply, Omnibiz Africa
Belinda Esaete
Founder, Beldeluxe Concepts, Uganda
Edith Tialeu
Founder, Frida-54, Cameroon
Enrico Ferrigoli
Co-Head of Omnichannel, Pick n Pay (South Africa)
Mara Zhanet Michelo
Founder & CEO, Jacaranda Hub (Zambia)
